Effective Date: April 20, 2025
At Begja, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our marketplace platform, mobile applications, and other services (collectively, the “Services”).
1. Information We Collect
We collect information to provide better services to all users. This includes:
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Personal Information: Name, email address, phone number, shipping/billing address, payment information.
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Account Details: Username, password, purchase history, preferences.
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Usage Data: IP address, browser type, device information, pages visited, access time.
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Third-Party Login Data: If you connect with platforms like Google or Facebook.
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Communication Data: Messages between buyers and sellers, support requests.
2. How We Use Your Information
We use your data to:
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Provide and manage your account and transactions
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Process payments and deliver products/services
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Improve our platform, personalize user experience
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Communicate order updates, promotions, and service notices
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Prevent fraud, unauthorized activity, or policy violations
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We only share it with:
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Service Providers: Payment processors, shipping partners, cloud hosting, customer support.
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Sellers/Buyers: To facilitate transactions (e.g., shipping details).
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Legal Authorities: When required by law or to protect rights, safety, or property.
4. Your Privacy Choices
You have control over your data:
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Access or Update your personal information from your account dashboard
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Delete your account by contacting our support
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Opt-Out of marketing communications at any time
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Control Cookies through your browser settings
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws (e.g., transaction history for accounting purposes).
6. Security Measures
We implement industry-standard safeguards including encryption, firewalls, and access controls to protect your data. However, no system is 100% secure; we encourage you to protect your login credentials.
7. Children’s Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect data from minors.
8. International Users
As a global platform, your data may be transferred to and processed in other countries. We ensure adequate protection measures are in place.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the revised version and updating the “Effective Date.”
10. Contact Us
If you have any questions or requests related to your personal data, please contact:
Begja Privacy Team
Email: privacy@begja.com
Website: https://www.begja.com